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If you are still unable to find the answer to your question, please contact your local reservations call centre and our staff will endeavour to answer any question you may have.
|Tigerair Australia Contact Number||Opening Hours|
Dialing within Australia
|5am to 11pm daily
Dialing outside Australia
|5am to 11pm daily
We would like to hear from you.
Submit your feedback via our Customer Support Portal.
Please fill in all the relevant details to facilitate our response to you.
If you are facing any difficulties, you may write to us at the following address:
Tiger Airways Australia Pty Ltd
PO Box 2101
Melbourne, Victoria 3043
To make a claim for delayed or lost checked-in baggage, please lodge a report to a member of our ground services team before leaving the airport. To help us assist you, please provide all relevant and necessary details of your baggage.
You will be given a Property Irregularity Report with a unique reference number which will enable you to track the progress of your report.
For updates on your baggage, you may contact the local tigerair Lost and Found Team where the report was lodged.
If your baggage is still not located within 7 days of your arrival, please submit a Baggage Claim Questionnaire which is to be addressed to:
Charles Taylor Aviation
PO Box 906, Terrigal
New South Wales 2260
Fax: 1800 243 473
Do indicate the full details of your missing baggage and its content. You are also required to provide the necessary supporting documents, if any. Your baggage will be deemed missing once is not located within 14 days of your arrival. Upon which, our baggage adjustor will begin the claim process.
For any media relations enquires please email: firstname.lastname@example.org. Please note that this email address is not for customer queries, if you have a query about a flight or your booking please use the contact details listed above.
Our holiday package specialists, tigerair travels, may be contacted for enquires via our customer contact centre during specified opening hours and will endeavor to assist you best they can. Please note, the tigerair travels team can only assist with holiday packages that include both flights and accommodation.
|Contact Us||Opening Hours|
7am to 5pm M-F
7am to 3pm Saturday