travel alerts

Stay up to date with any changes happening around the Tigerair network that may affect your travel.
  • Tuesday, 3. July 2018
    Melbourne - Townsville route update 03 July 2018

    Melbourne - Townsville route update 03 July 2018

    Tigerair would like to notify customers that we will cease operating Melbourne-Townsville services from 1 August 2018.

    If you are affected by this decision, our priority is to re-accommodate you on to other Virgin Australia services via Sydney or Brisbane. All affected customers will be contacted within the next 72 hours and provided with information about your new flight details and an updated flight itinerary.   

    If customers have any questions, please contact the Tigerair Customer Service team on 1300 174 266 or contact our customer support portal.

    Please also see our Consumer Guarantees page for information about your rights under the Australian Consumer Law

    We apologise for any inconvenience caused by this.

     

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