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privacy statements

Our privacy statements contain everything you need to understand our practices.
  1. Privacy Statement for Flight Bookings (where booking made directly with Tigerair)
  2. Privacy Statement for Flight Bookings (where booking made through a travel or booking agent – to appear on itinerary issued by Tigerair)
  3. Privacy Statement for Health Information (Special Assistance booking)
  4. Privacy Statement for Tigermail
  5. Privacy Statement for Tigerair Travels
  6. Privacy Statement for General Enquiries

 

Privacy Statement for flight bookings (where booking made directly with Tigerair) 

Tiger Airways Australia Pty Ltd (“Tigerair”, “we” or “us”) is collecting your personal information in order to process and make arrangements for your flight booking and any additional products or services you requested during the booking process.  We are required under the Customs Act 1901, Migration Act 1958, Civil Aviation Act 1988 and the Civil Aviation Regulations 1988 to collect your contact details, passport details (where you are travelling to or from Australia) and your travel itinerary.  If we cannot collect this and other personal information requested during the booking process, we will not be able to process your booking and may not be able to provide you with all or some of our other products and services.  If you have consented or if otherwise permitted by law, we may also contact you by email with marketing material that may interest you if you have provided us with your email address in connection with the enquiry. We may disclose your personal information to and/or collect your personal information from our related companies and third parties who provide us with (or help us provide) products and services. We may disclose your personal information to persons or organisations located in Singapore, The Philippines, United Kingdom, United States of America, India, Indonesia and Germany.  Please read our Privacy Policy located on our website (https://tigerair.com.au/legal/privacy-policy) for information about how we will handle your personal information, our likely overseas disclosures and how you can access or correct your personal information or make a privacy complaint.  You can contact our Privacy Officer at privacy.au@tigerair.com.au.

Privacy Statement for Flight Bookings (where booking made through a travel or booking agent – to appear on itinerary issued by Tigerair)

Tiger Airways Australia Pty Ltd (“Tigerair”, “we” or “us”) collected your personal information from your travel or booking agent in order to process and make arrangements for your flight booking and any additional products or services you requested during the booking process.  We are required under the Customs Act 1901, Migration Act 1958, Civil Aviation Act 1988 and the Civil Aviation Regulations 1988 to collect your contact details, passport details (where you are travelling to or from Australia) and your travel itinerary.  If we cannot collect this and other personal information requested during the booking process, we will not be able to process your booking and may not be able to provide you with all or some of our other products and services. If you have consented or if otherwise permitted by law, we may also contact you by email with marketing material that may interest you if you have provided us with your email address in connection with the enquiry. We may disclose your personal information to and/or collect your personal information from our related companies and third parties who provide us with (or help us provide) products and services. We may disclose your personal information to persons or organisations located in Singapore, The Philippines, United Kingdom, United States of America, India, Indonesia and Germany.  Please read our Privacy Policy located on our website (https://tigerair.com.au/legal/privacy-policy) for information about how we will handle your personal information, our likely overseas disclosures and how you can access or correct your personal information or make a privacy complaint.  You can contact our Privacy Officer at privacy.au@tigerair.com.au

Privacy Statement for Health Information (Special Assistance booking)

Tiger Airways Australia Pty Ltd (“Tigerair”, “we” or “us”) is collecting your health information in order to provide Special Assistance and make the required arrangements for you in connection with your flight.  By providing your health information to us, you consent to us collecting your health information and using and disclosing it for the purposes set out in this Privacy Statement.  If we cannot collect this information from you, we will not be able to provide you with the requested Special Assistance and/or process your booking.  We will not use your health information for marketing purposes. We may disclose your personal information to and/or collect your personal information from our related companies, insurers and third parties who provide us with (or help us provide) products and services. We may disclose your personal information to persons or organisations located in Singapore, The Philippines, United Kingdom, United States of America, India, Indonesia and Germany.  Please read our Privacy Policy located on our website (https://tigerair.com.au/legal/privacy-policy) for information about how we will handle your personal information, our likely overseas disclosures and how you can access or correct your personal information or make a privacy complaint.  You can contact our Privacy Officer at privacy.au@tigerair.com.au.

Privacy Statement for Tigermail

Tiger Airways Australia Pty Ltd (“Tigerair”, “we” or “us”) is collecting your personal information in order to email you with our latest flight and experiences offers and those of our partners and provide you with other promotional offers and information about us, our related entities and partners that may be of interest to you.  If we cannot collect this information from you, we will not be able to add you to our Tigermail email distribution list.  We may disclose your personal information to and/or collect your personal information from our related companies and third parties who provide us with (or help us provide) products and services. We may disclose your personal information to persons or organisations located in Singapore, The Philippines, United Kingdom, United States of America, India, Indonesia and Germany.  Please read our Privacy Policy located on our website (https://tigerair.com.au/legal/privacy-policy) for information about how we will handle your personal information, our likely overseas disclosures and how you can access or correct your personal information or make a privacy complaint.  You can contact our Privacy Officer at privacy.au@tigerair.com.au.

 

Privacy Statement for Tigerair Travels

Zuji Pty Ltd (trading as Tigerair Travels) (“Tigerair Travels”, “we” or “us”) is collecting your personal information in order to process and make arrangements for your holiday package  booking and any additional products or services you requested during the booking process.  .  All personal information collected by Tigerair Travels will be handled in accordance with the Tigerair Australia Privacy Policy.  If we cannot collect your personal information requested during the booking process, we will not be able to process your flight booking and may not be able to provide you with all or some of our other products and services. If you have consented or if otherwise permitted by law, we may also contact you by email with marketing material that may interest you if you have provided us with your email address in connection with the enquiry. We may disclose your personal information to and/or collect your personal information from our related companies, Tigerair Australia and its related companies, Velocity Rewards and other  third parties who provide us with (or help us provide) products and services. We may disclose your personal information to persons or organisations located in Singapore, The Philippines, United Kingdom, United States of America, India, Indonesia, Germany, Ireland and Israel.  Please read our Privacy Policy located on our website (www.tigerair.com/privacy) for information about how we will handle your personal information, our likely overseas disclosures and how you can access or correct your personal information or make a privacy complaint.  You can contact our Privacy Officer at privacy.au@tigerair.com.au.

 

Privacy Statement for General Enquiries

When you communicate with Tiger Airways Australia Pty Ltd (“Tigerair”, “we” or “us”) through our website, call centre, via email, through one of our staff or contractors at an airport terminal or at our corporate premises) we collect your personal information. We collect your personal information (even if you do not proceed with a flight booking or otherwise purchase goods or services from us), in order to help us respond to your enquiry, communicate with you regarding our business, provide you with any services or products that you may have requested and help us improve our business operations. If we cannot collect personal information from you, we may not be able to respond to the enquiry or resolve the matter.  If you have consented or if otherwise permitted by law, we may also contact you by email with marketing material that may interest you if you have provided us with your email address in connection with the enquiry. We may disclose your personal information to and/or collect your personal information from our related companies and third parties who provide us with (or help us provide) products and services. We may disclose your personal information to persons or organisations located in Singapore, The Philippines, United Kingdom, United States of America, India, Indonesia and Germany.  Please read our Privacy Policy located on our website (https://tigerair.com.au/legal/privacy-policy) for information about how we will handle your personal information, our likely overseas disclosures and how you can access or correct your personal information or make a privacy complaint.  You can contact our Privacy Officer at privacy.au@tigerair.com.au.

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