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7 Feb 2018 Tigerair Australia has announced that it will suspend services between Brisbane-Perth and services between Brisbane-Whitsunday Coast from 1 March 2018 See all
Tigerair Australia remains focused on putting our customers at the core of everything we do. We know that departing and arriving on time safely is important to our customers and on time performance remains one of our major priorities.
Tigerair Australia was the most on-time low cost carrier over the previous two calendar years and also held the lowest cancellation rate of all major Australian domestic airlines for 2015 and 2016.
For a full breakdown of our on-time performance record over recent years, check out the tables below.
1. Tigerair stats drawn from BITRE Airline On Time Performance Monthly Reports at https://bitre.gov.au/publications/ongoing/airline_on_time_monthly.aspx
2. Tigerair stats drawn from BITRE Aviation Domestic Airline On Time Performance 2015, Table 1, pg.3 at https://bitre.gov.au/publications/ongoing/files/BITRE_OTP_Report_2015.pdf
3. Tigerair stats drawn from BITRE Aviation Domestic Airline On Time Performance 2016, Table 1, pg.3 at https://bitre.gov.au/publications/ongoing/files/BITRE_OTP_Report_2016.pdf.
4. 70% of Tigerair customers indicated they were satisfied with their overall experience in the ‘Tigerair Domestic Customer Satisfaction June 2017 Survey’. Data has been collected and analysed by Colmar Brunton, a leading external Australian market research agency.