Lost Baggage

We make sure that if an item was left on one of our flights, our staff place it as lost property at the airport it was located at. To help you locate your lost property, we have provided you with a list of airport contacts below.

High value items

The following items are classified as High Value and have a holding period of 30 days:

  • Laptops/iPads
  • PDAs, Palm Pilots, Blackberries & mobile phones
  • Cameras, video cameras, MP3 players and iPods
  • Watches and jewellery
  • Wallets, purses and handbags
  • Sunglasses and prescription glasses
  • Passports, drivers licenses, birth certificates
  • Diaries, compendiums, documents, folders

Low value items

Items classified as Low Value are held only for 72 hours. Low value items are listed below, but not limited to:

  • Clothing
  • Hats
  • Books
  • Magazines
  • Toys
  • Umbrellas

Please refer to the conditions of carriage for further information.

Adelaide ttadl.ops@swissport.com.au

Brisbane ttbne.ops@swissport.com.au

Cairns ttcns.ops@swissport.com.au

Canberra ttcbr.ops@swissport.com.au

Coffs Harbour ttcfs.ops@swissport.com.au

Darwin ttdrw.ops@swissport.com.au

Gold Coast ttool.ops@swissport.com.au

Hobart tthba.ops@swissport.com.au

Melbourne ttmel.ops@swissport.com.au

Perth ttper.ops@swissport.com.au

Proserpine ttppp.ops@swissport.com.au​​​​​​​

Sydney ttsyd.ops@swissport.com.au​​​​​​​ ​​​​​​​

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