7 Feb 2018 Tigerair Australia has announced that it will suspend services between Brisbane-Perth and services between Brisbane-Whitsunday Coast from 1 March 2018 See all

fly carbon neutral

At Tigerair, we take our environmental responsibilities seriously, and we are always looking at ways to innovate in the aviation industry to reduce our carbon footprint.

What is Carbon offsetting or flying Carbon neutral?

Carbon offsetting involves investing in projects that prevent or reduce emissions being released, thus counterbalancing the emissions associated with your flight. Aviation is responsible for an estimated 2% of global carbon dioxide emissions, and Tigerair is pleased to offer you the chance to reduce your carbon footprint by offsetting your share of carbon emissions when flying.


How does Carbon offset work?

Under our program, your seat emissions are calculated and an equivalent amount of carbon offset credits are purchased by you and retired, meaning the emissions from your flight are truly neutralised. 


Tigerair’s Fly Carbon Neutral program is accredited under NCOS, ensuring emissions relating to each flight are accurate and robust. It also guarantees that 100 per cent of your contribution goes to sustainable offset programs certified through global best practice standards.


How do we calculate emissions?

The emissions attributed to your seat are based on actual fuel usage figures over the past year for the sector you are flying. Added to this is a component for emissions associated with ground activities associated with your flight including electricity use in the terminals, and fuel use used by the ground service vehicles to ferry your bags. These figures are updated annually, ensuring that the figures we display are as accurate as possible.


The purchase price you pay to fly carbon neutral is based on the purchase price of greenhouse gas abatement projects (dollar per tonne). After we have calculated your seat emissions, we multiply it by the cost of abatement per tonne to determine the final purchase price.


How can I Carbon offset my flight?

It’s easy! When booking your flight with us on the Travel Extras page or afterwards via Manage My Booking, you’ll have the option to select ‘Fly Carbon Neutral’. By selecting this option, you’ll be offsetting the emissions you generate from your chosen flight and supporting a project that works to reduce greenhouse gases.


Where does my money go? What am I supporting?

By flying carbon neutral, you will be supporting the South East Arnhem Land Fire Abatement (SEALFA) project in Northern Australia, which uses strategic fire management activities to reduce the fire-generated emissions of greenhouse gas. 


The area SEALFA operate in (called SEAL IPA), is managed by the Northern Land Council (NLC) which also manages the Numbulwar Numburindi and Yugul Mangi Rangers. These two Indigenous ranger groups, consisting of Traditional custodians and their families, annually implement a coordinated program of strategic early dry season burning throughout the project area.


How does South East Arnhem Land Fire Abatement (SEALFA) reduce carbon emissions?

In 2016, 15 Indigenous rangers were employed to undertake fire management within the South East Arnhem Land Indigenous Protected Area (IPA). The SEAL IPA encompasses more than 19,000 km2 of Aboriginal freehold land within the Arnhem Land and Urapunga Aboriginal Land Trusts, and is dedicated by its Traditional Aboriginal Owners as an IUCN Category VI Managed Resource Protected Area.


Their fire management plan comprised a combination of aerial prescribed burning (incendiary pellets dropped from helicopters) and finer-scale ground burning to establish a mosaic of cool burns around and within the project area. In 2016, the first year fully operating their fire project, the Numbulwar Numburindi and Yugul Mangi Rangers achieved an outstanding abatement result, reducing their baseline emissions by more than 80%.


Wildfires account for 3-4% of Australia’s greenhouse gas emissions, and your contribution will help Indigenous fire managers minimise this by reinstating traditional burning practices.


Is this program Government regulated?

The Australian Government has developed a program called the National Carbon Offset Standard Carbon Neutral program (NCOS CN), which certifies organisations, products and services as carbon neutral against the National Carbon Offset Standard (the Standard). To achieve carbon neutral certification organisations must measure emissions, reduce these where possible, offset remaining emissions and report on their carbon neutrality.


How are projects certified?

Tigerair’s carbon offset program has been certified under the National Carbon Offset Standard Carbon Neutral (NCOS CN). The NCOS CN guidelines specify eligible abatement and offset units that can be used to neutralise emissions from your flight. The offsets used by Tigerair are generated from projects that are accredited under the verified carbon standard (VCS) and are NCOS CN compliant.


The high and low rainfall SEALFA projects were registered as Eligible Offsets Projects by ALFA (NT) Limited in 2015, a non-profit company that supports land management through the sale of Australian Carbon Credit Units  (ACCUs).


Is purchasing Carbon offset compulsory?

No. Tigerair’s Carbon offset program is completely voluntary, allowing you to make a personal choice to offset emissions related to your travel with us.


Is my contribution tax deductable?

No, your contribution is not tax deductable. 

fly carbon neutral terms and conditions

• The Fly Carbon Neutral program is voluntary.
• The Tigerair Australia Fly Carbon Neutral program has been certified under the Australian Government's National Carbon Offset Standard (NCOS).
• Your payment for carbon offsets includes a Goods and Services Tax (GST) component which will not be allocated towards carbon offset projects.
• Your payment will be included in your booking purchase invoice received via e-mail from Tigerair Australia. We will not provide separate tax invoices.
• We will use your payment to purchase carbon offsets from eligible carbon offsets generated from projects that are accredited and are NCOS compliant. Your payment will not be refunded in any circumstances including in the event your flight is cancelled by Tigerair Australia or you do not travel on your scheduled flight.
• The methodology used to calculate your emissions provides an estimate only and should not be relied upon as an accurate record of the actual emissions. We accept no liability if the calculation of carbon emissions relating to your seat on your flight is incorrect or inaccurately reflects actual carbon emissions attributable to your seat on your flight.
• Infants are not included in the calculation of flight emissions for online bookings. An infant is a passenger aged up to 23 months inclusive.
• We may at our absolute discretion acquire carbon offsets from certified carbon offset projects of our choice. You are not able to direct us to allocate the funds to any particular carbon offset projects or suppliers.
• While Tigerair Australia has taken reasonable care to ensure that the information provided by us on the Tigerair Australia website relating to carbon offsetting is correct, all information may be subject to change at any time without notice. Tigerair Australia is not liable to you or anyone else if errors occur in the information on this website or if that information is not up-to-date.
• Tigerair Australia reserves the right to suspend or terminate this carbon offsetting arrangement in its absolute discretion at any time, without giving notice to you. This arrangement will be subject to any applicable legislative or other regulatory controls imposed by State and Federal Governments, whether existing now or at any time in the future.
• These Terms and Conditions are effective as at the date of publication 10 July 2017 and may be amended by Tigerair Australia from time to time without giving notice to you.


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