Please ensure you carry your ID and your booking reference with you when travelling with Tigerair to make identification easy and validate who is travelling.
All passengers must show positive identification for check-in together with the booking reference (shown on the Booking Confirmation). Positive Identification (ID) is photographic IDs such as a driver's licence, national passport, social security card, Medicare cards. For children, the same ID requirement applies as adults, if they have an approved photo ID.
All children should travel with their birth certificate or student ID card.
Please note that certain Immigration Authorities require visitors to provide proof of confirmed return or onward tickets. Please note that photographic ID, which is not a passport, will ONLY be accepted for domestic flights in Australia. Failure to comply will result in the passenger being denied boarding.
Expired or damaged passports will not be accepted for any flight. Failure to present valid passports matching the names on your reservation will result in you being refused carriage.
Tigerair Australia reserves the right to refuse carriage to any passenger if their travel documentation is not considered to be in a suitable condition or shows any sign of being tampered.
If you are in any doubt about whether or not you require a visa to travel, please contact the local Embassy or Consulate of the country you intend to visit prior to making your reservation. Tigerair Australia will not refund tickets if a visa cannot be obtained after making the reservation and cannot provide advice on visa requirements.
More in this section
In order to keep our fares low, tigerair has a few rules around cabin baggage allowance & check-in luggage fees. Check what you can bring with you on the flight.
How to book
Making flight bookings with tigerair is a simple, seamless experience. If you are not sure on how to book, this page will explain all the online booking process.
Whether you’re an aisle person, a window person, or somewhere in between, find out more about our seating below.
Stay up to date with any changes happening around the tigerair network that may affect your travel.
Family and pregnancy travel
Heaps of families fly with us and tigerair wants to make travelling with kids as easy as possible for all involved. There are a few rules to keep in mind.