Travel Alerts

Tuesday, 21 April 2020

Tigerair Australia update

Latest Update: 9:00am AEDT 22 October 2020

Due to impacts related to COVID-19, the Tigerair Australia brand has been discontinued.

Conditional Credits are now Virgin Australia Future Flight Credits

If you held a Tigerair credit, you have been issued with a Future Flight credit for use on Virgin Australia operated services for the value of your Tigerair Australia credit.

For information about Future Flight credits, please visit the Virgin Australia website.

Please note you will require your Future Flight credit account detail to make a booking. These will be provided to eligible customers as soon as possible via email. Please wait to receive these details before calling the Virgin Australia Guest Contact Centre. We anticipate that the majority of guests eligible for a Future Flight credit will receive email communications regarding their credit by 5:00pm, Friday 23 October 2020.